Jake: Hey, I’m Jake of Body by Jake with your motivational minute. Paige Rothermel is here with us. Paige, great to see you. Now all this great stuff. You’re a big-time executive, but you know what though? What keeps you up at night?
Paige: You know, I think what keeps me up at night, sometimes, is you know, the level of complication that we have in our business. What I think is, we have a huge opportunity to do, is make those changes and look at things from the outside in.
We think we know what our customers and our members want from us. But really, we have to do a better job at listening to them and having them tell us.
So I think sometimes, when I wake up in the middle of the night, it’s more about trying to figure out how to do the next best thing better. Right? So we do good work here. But what is that next best thing or that next good thing that we can do for the people of Arizona to make a difference, and help us grow our business. You have to take chances.
You have to take shots in life. But the more times you do take shots, the more chance you will succeed.
Jake: That’s right.
Paige: And I would just say, that in the health insurance business, we’re all about managing risk. So actually there’s nobody better to take risks, and step outside the box and…actually, one of our core values as a company now, is curiosity. And when we think about being curious, it really is thinking about new ways to look at the same old problem.
Jake: Have a great day.
